General

General information about Chapa and how you can use it
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What is the Swap feature used for and where to find it?

The Swap API lets you convert money from one currency to another. Specifically, Chapa currently supports converting U...
Does Chapa Handle Tax on Behalf of Merchants?

Chapa does not calculate, collect, or remit tax on behalf of merchants. The merchant (or customer, depending on busin...
How many Chapa dashboard views are there?

Chapa provides users with three customized dashboards: Classic, Adaptive, and Advance. 

The Classic Da...
What’s the Difference Between a Refund and a Chargeback?

A refund is when the merchant voluntarily returns money to the customer, including situations where the merchant beli...
How can payments be settled automatically into a bank account?

First, go to settings then select Bank Account. Once you are there, look for a toggle labeled "Auto Settle"...
How to Create a New QR Code

1. Log in to your dashboard and navigate to Payment Tools.
2. On the right-hand side of the page, click &ldquo...

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