Here are the limits (in ETB) that apply to the different account types on Chapa, for verified and unverified accounts:

Individual accounts

• 50,000 per transaction and 200,000 daily cumulative before approval.

• 500,000 per transaction and 500,000 daily cumulative upon approval.

Registered businesses

• 200,000 per transaction and 1 million daily cumulative before approval.

• 500,000 per transaction and unlimited daily cumulative upon approval.

NGOs/Charities

• 50,000 per transaction and 200,000 daily cumulative upon approval.

• 500,000 per transaction and 1 million daily cumulative upon approval.

Increasing transaction limit

Merchants can send an email to hi@chapa.co requesting an increase of transaction limit, and should contain the following information;

• The new expected limit

• Provision of evidence of transaction within the last 12 months (e.g. bank statement)

• Average monthly transaction volume. Attach Sample Evidence.

• Merchant website(s) (if not previously provided).

• Measures merchant will take to prevent fraud and chargebacks on your website?

• The Percentage of payments processed in the past year has been disputed (if any).