KYC stands for “Know Your Customer,” and it’s a form that we use to verify the identity of our customers. This form collects personal information about the business owner, such as name, address, and date of birth, as well as financial information about the business. This information is then used to confirm the business owner's identity.

 

In this article, we'll show you how to effortlessly complete your KYC form.

 

To begin, let's log into our Chapa Dashboard. If you don't already have a Chapa account, start off by creating one. 

 

1.Once logged in, you’ll see a card asking you to verify your account.
       Click the “Verify Now” button.

You will be redirected to the KYC verification page.

Complete all the business details, then click the Next button.

1.0 Chose the industry that best matches your business from the dropdown.

1.1 Choose a category that best fits your business. 

• The category will vary depending on the industry your business is registered in.

1.2 Specify the size of your staff and transaction volume.

1.3 BUSINESS IDENTITY

•  The legal business name should match the one on the business license.
• Input the business's Tin number.
• Input the Business’s license number. It should be on your business’s trade license.
• Choose the type of cooperation accordingly.

1.5 If your business is Vat registered click on the check box and input the Vat number. If not you can just skip it unchecked.  and if Are you a Betting Or Fantasy Sports company? add your website url.

 

2.After submitting all the information, click the Next button.

2.1  Put the Business Phone, Business Email and Business Address  of your business like the one on your business license. 

3.0 Then, upload all the required documents.

3.1  Upload your Trade License, Tin Certificate and Memorandum of Association accordingly

3.2 if the company is Betting Upload your national lottery Certificate and Proof of address/Rent Agreement

3.3 Put the address of your business like the one on your business license. 

4.Finally, add all the information and submit it by clicking the ‘Submit for Review’ button.

• This should either be the CEO or the general manager of the company.

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✅ Process completed successfully. Please wait for the compliance team to send you a confirmation. This may take 1–2 working days.